All about

Hey Bear Sensory

Discover the story behind the enchanting world of Hey Bear


Explore helpful information and find answers to common questions about Hey Bear Sensory

How do I contact Hey Bear?

You can contact us directly through the Contact forum on our website, or alternatively reach out to us on Instagram or Facebook.

Do we have a Hey Bear sensory DVD?

Unfortunately we do not have any Hey Bear Sensory DVDs. However, we recommend downloading our videos to watch offline through Wayokids. Or you can stream all of our videos via our app.

Do you do party decorations?

Not yet! But many people use our Printables for personal party decoration use.

Is it a Spring Onion or Leek?

It’s a Spring Onion!

Is it a Radish or a Beetroot?

It’s a Radish!

Do you do custom videos?

Unfortunately, we do not do custom videos! There’s only one Wayne and not enough time!

How do I change/cancel/refund my order?

To change, cancel or refund your order please contact us directly at:

How can I update my billing information?

To update your billing information, simply log in to your Shopify account, navigate to the “Account Details” section and make the necessary changes to your payment details.

Are there any discounts or promotions available?

Yes, we occasionally offer discounts and promotions on our subscriptions and products. Be sure to check our website and social media channels regularly for updates on current offers.

What payment methods do you accept?

We accept various payment methods, including major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other popular online payment services. Please refer to our checkout page for a complete list of accepted payment options.